Return Policy |
| Return Instructions If for any reason you are not 100% satisfied with your order, you may return or exchange most items for a full refund, provided you contact us with 5 days of receipt of your order. Login to your account, and view your previous orders. Then click on RMA (Return Merchandise Authorization), and give us the details about your return request. We will answer you promptly and give you the correct address for sending your return. If you return goods to us without contacting us first, your package may be refused. Items returned to us MUST be in their original condition and packaging. Please note that we DO NOT accept returns for products that were originally purchased on clearance. Allstarco will refund return First Class postage only if you are returning an incorrect or defective item. For all other returns please kindly ensure that sufficient postage is affixed to the package. Any return postage or shipping charges paid by Allstarco for packages that are not for incorrect or defective items will be deducted from the refund provided. For your protection, please send your return items in a rigid cardboard box or bubble-padded envelope. We recommend that you insure your package as we are not responsible for product returns that arrive to us damaged, and will not credit you for these items. Items returned to us in a standard unpadded envelope are almost certain to be damaged by the postal service. For more information please contact our Customer Service department. |