How to Order |
| Ordering is easy. Alll transactions are handled with industry-standard SSL encryption and confidentiality (see also Privacy Policy). To order online, select the quantity and the color of the item, and add it to your shopping cart by clicking the ORDER button. You will be taken to your shopping cart, where you can review, modify, or delete the item. Click the CONTINUE SHOPPING button to go back to the page you came from, or use the navigation at the left side of the page to go elsewhere. There is also a mini-cart at the upper right corner of each page, which you can use at anytime to review your cart or Check Out when done. Clicking CHECK OUT will take you to a page to enter your name, address, shipping information, and shipping method (see shipping). If you have a coupon, enter the coupon name in the coupon/discount box near the bottom of the page. What will happen next depends on the shipping method you have chosen. For all shipping methods except for UPS Realtime, clicking CONTINUE will briing up a page where you can review the total amount of your order, including the shipping charges and all details you've entered. If you have selected UPS Realtime, clicking CONTINUE will present you service options and prices for shipping your package. After choosing one of the options, click CONTINUE again. This will bring you to the page where you can review the total amount of your order, including the shipping charges and all details you've entered. After revieweing the details of your order, click ORDER NOW to proceed to a secured page where you enter your payment information. If you prefer to pay by cashiers check or international money order, you can still use our online system by selecting "Cashiers check/international money order" from the OTHER PAYMENT TYPE box. Using this procedure, you will not have to complete any credit card information. When your order information is complete, simply click the CONTINUE button and we will automatically receive your order and you will receive an order confirmation. Please print a copy of the order for your records and mail us your payment. We will ship your items when we receive your payment. Orders are automatically cancelled if we have not received payment within two weeks of placing the order. You also have the option of printing out an order form, which you can mail or fax (see Contact information). Alternatively, you can call us with your order at our toll-free number: 1-800-337-0524. We are available to take your phone orders Monday to Friday (except for holidays), 10:30am to 3:15pm (Eastern Time). Please keep in mind that orders submitted after the Friday cut-off time (12:00pm Eastern Time) or the Saturday cut-off time (9:00 am Pacific Time) may not ship until Monday, depending on the shipment method that you choose. We are also not open on major holidays. |